1. Introduction

BaseBurn Cleaning Services (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services or visit our website.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name
• Address
• Email address
• Phone number
• Payment information

2.2 Non-Personal Information

We may collect non-personal information, including:

• Browser type
• IP address
• Pages visited on our website
• Time and date of visits

3. How We Use Your Information

3.1 Service Provision

We use your personal information to:

• Provide and manage our cleaning services
• Process payments and invoices
• Communicate with you regarding appointments, services, and customer support

3.2 Marketing

With your consent, we may use your personal information to send you promotional materials and updates about our services.

3.3 Website Improvement

We use non-personal information to analyze website usage and improve our online presence.

4. Data Sharing and Disclosure

4.1 Third-Party Service Providers

We may share your information with third-party service providers who assist us in delivering our services, such as payment processors and email marketing services. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

5. Data Security

We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include physical, electronic, and managerial procedures to safeguard and secure the information we collect.

6. Your Rights

6.1 Access and Correction

You have the right to access and correct your personal information. If you wish to review or update your information, please contact us.

6.2 Opt-Out

You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.

6.3 Data Deletion

You may request the deletion of your personal information, subject to our need to retain certain information for legal or administrative purposes.

7. Cookies

Our website uses cookies to enhance user experience and analyze site traffic. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of our website may not function properly without cookies.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will take effect immediately upon posting.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

BaseBurn Cleaning Services
Phone: 5875328551
Email: info@baseburncleaning.ca
Website: baseburncleaning.ca

By using our services or visiting our website, you agree to the terms of this Privacy Policy.